Avada Forums Community Forum Weird characters appearing after site URL

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • StudioLevati
    Participant
    Post count: 4

    Hello,
    I noticed that, when a visitor refuses the “Statistic” cookies or refuses all on my cookie widget, the page url gets a lot of random characters after the real url.

    As you can see from this image, everything after “/contact/” should not be there.

    https://imgur.com/a/vQPv9gj

    I think it could be something related to Google Analytics trying to track the visitor without the use of any cookie, but still those characters don’t look good.

    Does anyone have a solutions to don’t show those characters?

    The site is running on the latest version of Avada and every plugin is up to date.
    I’m using the plugin “CookieBot by Usercentrics” for the cookie notice widget and “MonsterInsight” for connecting the site with Google Analytics.

    Michael
    Keymaster
    Post count: 752

    Hi @studiolevati

    You have active support, and our support team does not provide support via the community forum. If you need assistance, please create a support ticket using the link below, and our support team will gladly assist you.

    Click Here To Get Avada Support

    Thank you kindly

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.