contivaParticipantJune 22, 2018 at 12:28 amPost count: 1
I have moved my site to another (faster) hosting company and took the effort to upgrade avada to 5.5.2 running on wordpress 4.9.6
when looking at my site on a mobile device, the revolution sliders dont show and the menu doesnt work
any help would be appreciated
thanksEMRS_2017ParticipantJune 26, 2018 at 3:48 pmPost count: 1
I’m having the same problem for my store. Given the importance of mobile ecommerce, this had become a critical issue. I believe I saw an Avada post saying that it is a WordPress problem that we’re stuck with until an update.Michael CKeymasterJune 26, 2018 at 3:54 pmPost count: 549
Unfortunately with the information provided it would be impossible to tell the problem. In general if you have a problem with a slider not showing up, a drop-down menu not showing or a mobile menu not opening then that means there is a JS error on your page. However, the reason for there being a JS error could be anything.
In order to help more the actual error would need to be copy/pasted from the developer console.
As standard checks, ensure you have tested with:
Michael CKeymasterJune 26, 2018 at 4:02 pmPost count: 549
- Plugins disabled
- Any minification disabled
- Caches cleared
- Embedded JS/iframes removed
- You must be logged in to reply to this topic.