Upgrade Issues

[deolin]

#490716

I was upgrading to version 5.6.1 and gave problem in my theme.
When I enter the “Theme Options” some functions I can move others is a full color screen and I can not move.
I’ve updated everything, removed all plugins and continue with this problem.
Could someone please help me?
Thank you

[Michael]

#490886

Hi @deolin

Be sure to double check that you followed our detailed update instructions and troubleshooting, provided in the relevant documentation.

Updating from an old version of Avada? -> http://bit.ly/2pPNngZ

Important Update Info -> http://bit.ly/1FAmQpu

How to Update -> http://bit.ly/1H8JGzo

Fusion Patcher -> http://bit.ly/1QSd8Ol

Avada Change log -> http://bit.ly/1EK5mAg

Something else that is important is to also ensure any patches that our team releases between update cycles are applied as part of ongoing maintenance for your install and always clear your cache plugins post update

Patches are applied at the click of a button as explained in this help file -> http://bit.ly/1NAWVwM

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you kindly

[deolin]

#491232

I installed WordPress again, downloaded the updated theme in Envato and the problem persists.
All “system status” are correct.

Unfortunately I can not get support anymore for having spent more than 1 year, and at that time I am unable to pay.
I will have to look for other solutions of themes.
Thank you for your help.

[deolin]

#491268

I discovered the problem :).
The chrome was outdated so there were these errors occurring.

[Author]

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