Avada Forums Community Forum Upgrade Issues

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • deolin
    Participant
    Post count: 4

    I was upgrading to version 5.6.1 and gave problem in my theme.
    When I enter the “Theme Options” some functions I can move others is a full color screen and I can not move.
    I’ve updated everything, removed all plugins and continue with this problem.
    Could someone please help me?
    Thank you

    Michael
    Keymaster
    Post count: 667

    Hi @deolin

    Be sure to double check that you followed our detailed update instructions and troubleshooting, provided in the relevant documentation.

    Updating from an old version of Avada? -> http://bit.ly/2pPNngZ

    Important Update Info -> http://bit.ly/1FAmQpu

    How to Update -> http://bit.ly/1H8JGzo

    Fusion Patcher -> http://bit.ly/1QSd8Ol

    Avada Change log -> http://bit.ly/1EK5mAg

    Something else that is important is to also ensure any patches that our team releases between update cycles are applied as part of ongoing maintenance for your install and always clear your cache plugins post update

    Patches are applied at the click of a button as explained in this help file -> http://bit.ly/1NAWVwM

    If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

    Click Here To Get Avada Support

    We look forward to helping you!

    Thank you kindly

    deolin
    Participant
    Post count: 4

    I installed WordPress again, downloaded the updated theme in Envato and the problem persists.
    All “system status” are correct.

    Unfortunately I can not get support anymore for having spent more than 1 year, and at that time I am unable to pay.
    I will have to look for other solutions of themes.
    Thank you for your help.

    deolin
    Participant
    Post count: 4

    I discovered the problem :).
    The chrome was outdated so there were these errors occurring.

Viewing 4 posts - 1 through 4 (of 4 total)
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