Avada › Forums › Community Forum › Upgrade Issues
deolinParticipantJuly 31, 2018 at 1:22 amPost count: 4
I was upgrading to version 5.6.1 and gave problem in my theme.
When I enter the “Theme Options” some functions I can move others is a full color screen and I can not move.
I’ve updated everything, removed all plugins and continue with this problem.
Could someone please help me?
Thank youMichaelKeymasterJuly 31, 2018 at 9:04 amPost count: 770
Be sure to double check that you followed our detailed update instructions and troubleshooting, provided in the relevant documentation.
Updating from an old version of Avada? -> http://bit.ly/2pPNngZ
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
Fusion Patcher -> http://bit.ly/1QSd8Ol
Avada Change log -> http://bit.ly/1EK5mAg
Something else that is important is to also ensure any patches that our team releases between update cycles are applied as part of ongoing maintenance for your install and always clear your cache plugins post update
Patches are applied at the click of a button as explained in this help file -> http://bit.ly/1NAWVwM
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you kindlydeolinParticipantJuly 31, 2018 at 6:27 pmPost count: 4
I installed WordPress again, downloaded the updated theme in Envato and the problem persists.
All “system status” are correct.
Unfortunately I can not get support anymore for having spent more than 1 year, and at that time I am unable to pay.
I will have to look for other solutions of themes.
Thank you for your help.
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