Avada Forums Community Forum Upgrade from 4.0.3 problem

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  • m_i_k_e_c
    Participant
    Post count: 2

    Hi Guys,

    I’m just revisiting upgrading from 4.0.3 after having a bit of a disaster on my last attempt. Fortunately, I was all backed up but the upgrade process did somewhat scramble the site losing a load of existing formatting with a version looking a bit similar to the basic Avada theme formatting.

    I’ve had a look here https://theme-fusion.com/documentation/avada/knowledgebase/updating-avada-older-versions/#avada-403 and the only bit of advice I can see is that the conversion of the shortcodes might not have completed correctly and to rerun the conversion process again.

    Wanted to ask if anyone else had experienced similar upgrade issues and whether you had any advice?

    Many thanks in advance.

    Cheers,

    Mike

    Michael
    Keymaster
    Post count: 715

    Hi Mike

    Our team has replied to your support ticket and is in the process of trying to assist you, please check your email inbox for our teams reply

    Thank you kindly

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