Avada › Forums › Community Forum › Updated to 5.5.2 resulted in this fatal error
Tagged: 5.5.2 upgrade fatal error
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…wp-content/themes/Avada/includes/upgrade/class-avada-upgrade-552.php on line 143
Is this something I can fix?
Thanks!
Hi @designbrei,
This sounds like a compatibility issue with a specific version of Avada. To resolve please disable Fusion Builder, then run the update. That way the update should work fine. Once that has run you should then be able to update and activate the new builder without issues.
Thanks for the help! All fixed. Thank you thank you thank you.
So how did I get my site back after the update? I can’t disable Fusion Builder due to the error.
The update should not have run if Fusion Builder is active or it should have disabled Fusion Builder.
This is just plain poor programming.
Hi @lipinsky
This has nothing to do with programming. When it does come to updating, be sure to follow our update instructions. These are our detailed update instructions:
Updating from an old version of Avada? -> http://bit.ly/2pPNngZ
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
Fusion Patcher -> http://bit.ly/1QSd8Ol
Avada Change log -> http://bit.ly/1EK5mAg
Something else that is important is to also ensure any patches that our team releases between update cycles are applied as part of ongoing maintenance for your install and always clear your cache plugins post update
Patches are applied at the click of a button as explained in this help file -> http://bit.ly/1NAWVwM
Thank you kindly
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