Updated Avada and parts of my web page have disappeared?

[alasteve]

#771671

So I updated to the latest version of Avada and various things have disappeared on the front end pages. For example, https://eurochrie.org/our-team/ there’s no images of members or associated text (name/position) appearing, just blank areas – if you look on mobile they appear? I haven’t changed visibility options, there are elements missing on other pages too. What has caused this??!

[alasteve]

#771673

I’ve restored a previous version so it’s all working ok now – still curious

[n_n]

#771733

I updated client site just now and huge parts of the site went blank. Same story each time there is an update!!!

Franticly searching for the cause revealed—> Any column/container with any applied Animation won’t show up. I had to go throgh the entire website and turn animation to none on all effected columns etc!!!!!

Someone on another thread said that 7.0.1 fixes this but I don’t see any difference in my case!

I am not updating other client sites unless I am sure.

[Ammar. S]

#771749

Hello @n_n

Please open a support ticket regarding the issue you are facing as you have a valid support and our team will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

[Mailaservizi]

#771850

Hi

I’ve same problem on my site http://www.dancemarketing.it, after upgrade some part don’t work.

Can you help me pls?

[Ammar. S]

#771991

Hello @Mailaservizi

Which part exactly? I have checked your site and there is no issue for me there, can you please clear your browser cache and check again once?

Thanks

[Mailaservizi]

#772577

All parts with some effects don’t work.

For example, when you see big book on the right this part have an effect that I can’t see also after I cleaned my cache, in “MISSION” column I can’t see also the icons in the middle.

When I open Avada Live everything is ok but when open my website on interne is not.

Thank you for your help 😉

[Ammar. S]

#772645

Hello @mailaservizi

I am sending you an email on the address associated with the account, please check it and get back to me there.

Thanks

-Ammar

[Mailaservizi]

#772675

ok, I’m waiting you email. Thanks

[Ammar. S]

#772683

Hello There
You should have gotten it already 🙂

Thanks

[Flaferreira]

#772979

I am having the same issue. The content is there, and it shows op on the live builder, but not on the actual site.

[Ammar. S]

#773008

Hello

I see you have already opened up a support ticket with our team and it has just been replied, please check our team response there.

Thanks

-Ammar

[CervezaDeVida]

#773124

i have the same problem, i restored the older version, but everytime i try to update the avada theme i see all white

[john.debenedette@gmail.com]

#773662

I have the same problem – anybody know what to do?
https://gogotech.co

[john.debenedette@gmail.com]

#773766

added this custom CSS to fix

.fusion-animated{

visibility: visible !important;

}

to overcome this

share.getcloudapp.com/NQurOGl9

now complete pages load…

[Author]

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