Avada Forums Community Forum Update to latest from 5.9.1 doesn’t work

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  • indaliadesign
    Participant
    Post count: 6

    So regardless of what the documentation says, it creates a critical error updating from 5.9.1 to the latest version (client had a crazy loss of data and it reverted back to 5.4.2…I’ve updated it now to 5.9.1 since that file is available on the site). The site currently isn’t showing a header because it was done in the latest versions so I need it updated ASAP. Where can I get access to 6.0 etc, so I can update incrementally??

    Ammar. S
    Keymaster
    Post count: 2438

    Hello There

    You have a valid GrandFathered Support and should be able to open a support ticket without any issues, Avada can surely be updated safely from any older version however in many cases incremental update maybe required, can you please open a support ticket and our team will get back to you further.

    Click Here to Get Avada Support

    Thanks

    -Ammar

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