Home Forums Community Forum Update to 7.4.1 Broke Recent Posts Styling

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  • Author
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  • ssokol
    Participant
    Post count: 2

    I updated to the latest version of Avada (7.4.1) and the most recent plugins the other day, and now my news page (recent posts) is failing to display using the appropriate styling. See:

    https://www.falkenavionics.com/news/

    Anyone else having similar issues?

    Wash
    Participant
    Post count: 1

    Yes. 7.4 was a disaster for our sites.

    Shaminder
    Keymaster
    Post count: 95

    Hi @ssokol

    There can be a few reasons like a failed install, cache or any custom code issue. I would request you to please contact the Avada support team and have the issue further checked by

    Note that the Avada community forum is primarily for a user to user interaction.

    If you would like hands-on assistance here, please register for support and create a support ticket as explained here → https://theme-fusion.com/avada-doc/getting-started/avada-theme-support

    Thank you!

    Shaminder

    Shaminder
    Keymaster
    Post count: 95

    Hi @Wash

    The Avada theme update is not mean to break any content. Reasons for issue can vary to large degree. If an update breaks the theme then it would be applicable for all users however this is not the case. If you are having issues with any install then please reach out to support

    If you would like hands-on assistance here, please register for support and create a support ticket as explained here → https://theme-fusion.com/avada-doc/getting-started/avada-theme-support

    Thank you!

    Shaminder

    ssokol
    Participant
    Post count: 2

    Shaminder,

    With all due respect, I don’t want to have to pay for a support subscription just to get your team to help undo whatever happened with the 7.4.1 update. It did not add any features that I needed. The site was working as I needed before the update, and now it’s broken.

    I will happily open a trouble ticket with you guys if you give me a free month or week or whatever of your support service. Or just one incident. But I’m not going to subscribe just so you can fix what you broke.

    Thanks,

    Steve

    Ammar. S
    Keymaster
    Post count: 1741

    Hello @ssokol

    You already have an active support account and there should be no need to pay for anything, as Shaminder stated the updates are not meant to break sites so this could be due to any reason which our team need to check, we suggest you to please open a support ticket following the link below and our team will get back to you ASAP.

    Click Here to Get Avada Support

    Looking forward to assist you.

    Thanks

    -Ammar

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