Tagged: avala theme fusion problem line
mgerityParticipantAugust 23, 2018 at 5:09 amPost count: 2
I updated today from 5.1.1 to 5.6.2, and now the site is broken. When I go to the site, I get:
Fatal error: Call to undefined method Fusion_Helper::fusion_auto_calculate_accent_color() in /home/lawyerst/public_html/trademarkit/wp-content/themes/Avada/includes/upgrade/class-avada-upgrade-552.php on line 143
I reviewed all of the update notes between 5.1.1 to the latest, and there were no particular special instructions or notices. So, I’m not sure what happened. The update gave me a success notification.Michael CKeymasterAugust 23, 2018 at 8:19 amPost count: 539
Sorry for the problems. This is a problem specific to the version you are updating from. Please refer to the comments in this thread for how to update with that version – https://theme-fusion.com/forums/topic/updated-to-5-5-2-resulted-in-this-fatal-error/
I will also add a to-do item for adding this to our update notes.mgerityParticipantAugust 23, 2018 at 1:14 pmPost count: 2
Thank you so much for the rapid response–that worked perfectly.
Yes, it would be good to get that issue added to the update notes. I actually did what I was supposed to do and read through all of those before my update. ;o)
Thanks again. I’m back up and running!mehdighadimyParticipantNovember 22, 2018 at 11:08 amPost count: 1
hello i have a similar error after an update of theme fusion AVADA I got this line :
Fatal error: Call to undefined method Fusion_Helper::fusion_auto_calculate_accent_color() in /home/clients/0ee5ed9a394187789d22bfdb936773bf/web/wp-content/themes/Avada/includes/upgrade/class-avada-upgrade-552.php on line 143
I can’t even access to my dashboard with 3 different login no one work can you handle this for us because tomorrow it’s blackfriday and we was hoping to make an offer on the website .. our website is
kindly regards MehdiMichaelKeymasterNovember 22, 2018 at 1:27 pmPost count: 715
When you update you must make sure that you follow the update instructions provided and also ensure that the actual update is completed correctly, that includes the plugins.
Updating from an old version of Avada? -> http://bit.ly/2pPNngZ
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
Fusion Patcher -> http://bit.ly/1QSd8Ol
Avada Change log -> http://bit.ly/1EK5mAg
Something else that is important is to also ensure any patches that our team releases between update cycles are applied as part of ongoing maintenance for your install and always clear your cache plugins post update
Patches are applied at the click of a button as explained in this help file -> http://bit.ly/1NAWVwM
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
We look forward to helping you!
Thank you kindlysshoaibbParticipantJune 24, 2019 at 9:54 pmPost count: 2
Please help me as I’m your client . Its theme problem I shouldn’t have to contact you for this purpose and renew the help as its so much charge for the query came up on the update level .sshoaibbParticipantJune 24, 2019 at 9:55 pmPost count: 2
Fatal error: Call to undefined method Fusion_Helper::fusion_auto_calculate_accent_color() in /home/allyoucan/public_html/wp-content/themes/Avada/includes/upgrade/class-avada-upgrade-552.php on line 143
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions
As I’m facing this error . If anyone can help here please ?Ammar. SKeymasterJune 25, 2019 at 10:13 amPost count: 2431
Please try and reinstall the theme using FTP method and save Theme Options once again, refresh the page and check again, if however the issue persists you can always open a support ticket and our team will get back to you as this is not a known issue and shouldn’t happen on update.
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