Avada Forums Community Forum Unregistered Product

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  • onorio.molina@gmail.com
    Participant
    Post count: 1

    Good afternoon. I am getting a message that says my theme is unregistered and is being used on another site. I noticed this while trying to install the Revolution Slider Plugin. I have worked on the site all week without this issue and noticed it today. Earlier this week, my theme had a green “Registered” icon and today I have a red “Unregistered” icon. I do not have this theme on any other domain and only have one website. Any suggestions would be greatly appreciated.

    Ammar. S
    Keymaster
    Post count: 2546

    Hello There

    Nothing to worry if you are using theme only on 1 domain with 1 license, our team is going to check the issue and get back to you once you simply open a support ticket with us as you already have a valid support with us.

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

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