Home Forums Community Forum Unknown Error Occurred – Avada Live

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  • Author
    Posts
  • Pietro
    Participant
    Post count: 1

    Hi everyone,
    I have a problem with Avada Live, which show me this message:

    Unknown Error Occurred
    TypeError: null is not an object (evaluating ‘e.split’)

    I’m not able to modify my website. I’ve changed theme and selected Avada again but nothing. I’ve deleted Avada Builder and Avada Core plugins and reinstalled them again with no result. I’ve cleared cache and chronology, I tried different browsers, wifi connections… always with no result.

    Before this problem I noticed that some columns of my website were strange… they didn’t work well, images were cropped in a strange way (and initially they were ok).

    Please help me 🙁

    Ammar. S
    Keymaster
    Post count: 1029

    Hello @Pietro

    I see you have already opened a ticket regarding this with our support team, one of our support representatives will get back to you very soon on it, please wait for our response there.

    Thanks

    -Ammar

Viewing 2 posts - 1 through 2 (of 2 total)
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