Avada Forums Community Forum Trying to update required Rev Slider plugin and get the following error message

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  • MandyMc
    Participant
    Post count: 1

    Something went wrong with the plugin API.

    Tried to issue a support ticket but get a page that gives purchase code and requires the corresponding url. As I have purchased many copies of the theme, I am unaware of which url the purchase relates to, so am going in circles, would really appreciate your help.

    Michael C
    Keymaster
    Post count: 549

    Please check the other recent thread regarding this – https://theme-fusion.com/forums/topic/can-not-install-slider-plugin/

    Note, the hosting issue should be resolved now so if you retry it should work. Alternatively you can also try downloading from Support > My Account – Avada Plugins on this website.

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