Avada Forums Community Forum Theme options not saving – error

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  • ekta12
    Participant
    Post count: 1

    Theme options not saving. I get this error: “There was a problem with your action. Please try again or reload the page.” Read the article on this. My system status and memory limits are all good. I have tried to deactivate my plugins too. But nothing works.

    Anybody has similar issues?

    Ammar. S
    Keymaster
    Post count: 2234

    Hello @ekta12

    We will need to take a closer look at your setup actually, please make sure you follow the instructions here => https://theme-fusion.com/documentation/avada/technical/theme-options-not-saving/

    However, if the issue persists, we will need you to open a support ticket so our team can check it out right away.

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

    goxyleon
    Participant
    Post count: 1

    Hi,
    try to disable mod_security in cpanel for domain where is avada set as wp theme.
    Helped in my case.
    Regards,Goran

    Ammar. S
    Keymaster
    Post count: 2234

    Hello There

    Yes, the mod-security is also mentioned in our documentation post above and most of the time that is what is causing issues.

    Thanks

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