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  • kirstycallaghanricochetb2b
    Participant
    Post count: 3

    Hi,

    Avada is working perfectly fine until I log out and the pages are broken and unformatted. I just logged in to add a new event via The Events Calendar plugin (which I do a few times a week). When I sent to the client, they mentioned that the pages were all broken and unformatted. As mentioned – site looks completely fine when I’m logged in and viewing live but once I’m logged out – it changes.

    – I’ve deactivated all plugins and its still not loading properly.

    – I’ve flushed the Avada cache and my own cache as well.

    Any ideas? Support has conveniently expired and I don’t have a clue what to do!

    Site is EORC-CREO.CA

    Ammar. S
    Keymaster
    Post count: 1741

    Hello There

    Sounds like an issue due to some form of cache (browser, plugin, server). Cache is great because it stores your theme files which helps speed up viewing. At the same time, this can lead to issues since it allows the browser to use old data. Thankfully there is an easy solution to this.

    Please clear out any cache you are using and check to see if the issue is fixed. For information on how to clear bowser, plugin and server cache, please see this post => https://theme-fusion.com/avada-doc/special-features/general-cache-information/

    Thanks

    -Ammar

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