Avada › Forums › Community Forum › Theme broken if logged out
Tagged: broken formatting, avada broken, site broken
kirstycallaghanricochetb2bParticipantAugust 25, 2021 at 2:56 pmPost count: 3
Avada is working perfectly fine until I log out and the pages are broken and unformatted. I just logged in to add a new event via The Events Calendar plugin (which I do a few times a week). When I sent to the client, they mentioned that the pages were all broken and unformatted. As mentioned – site looks completely fine when I’m logged in and viewing live but once I’m logged out – it changes.
– I’ve deactivated all plugins and its still not loading properly.
– I’ve flushed the Avada cache and my own cache as well.
Any ideas? Support has conveniently expired and I don’t have a clue what to do!
Site is EORC-CREO.CAAmmar. SKeymasterAugust 26, 2021 at 4:06 pmPost count: 2593
Sounds like an issue due to some form of cache (browser, plugin, server). Cache is great because it stores your theme files which helps speed up viewing. At the same time, this can lead to issues since it allows the browser to use old data. Thankfully there is an easy solution to this.
Please clear out any cache you are using and check to see if the issue is fixed. For information on how to clear bowser, plugin and server cache, please see this post => https://theme-fusion.com/avada-doc/special-features/general-cache-information/
-Ammarmlinden1777ParticipantAugust 22, 2022 at 9:07 pmPost count: 1
Help! This is happening to me and I have no idea how to fix it! Cache clearing doesn’t help.Ammar. SKeymasterAugust 23, 2022 at 1:41 pmPost count: 2593
Please try disabling your CSS and JS compiler and then also try resetting your cache, please also disable any 3rd party plugin(s) if you are using them and check from different browsers.
-AmmarsburningParticipantDecember 31, 2022 at 11:09 pmPost count: 1
Was this issue ever resolved? I’m dealing with it right now as well.ron_pentia_dk_bbParticipantJanuary 2, 2023 at 10:35 amPost count: 1
I’m having the same issue. Has anyone been able to resolve it?Ammar. SKeymasterJanuary 3, 2023 at 9:42 amPost count: 2593
Hello @sburning @ron-pentia-dk-bb
You both have a valid support, please open a support ticket so our team can assist you with this further.
Click Here to Get Avada Support
- You must be logged in to reply to this topic.