lacunakitesParticipantJanuary 29, 2022 at 8:16 amPost count: 1
I have found the solution
Log into your Theme Fusion account and Go to the support Tab, then to My Account. Then navigate to register purchase code and you will see registered purchase codes. Then press unregister.
Once that is done, go to Avada in wordpress where it tells you to register Avada and the press register. That should fix itlucas.lemosParticipantJanuary 30, 2022 at 2:50 pmPost count: 2Ammar. SKeymasterJanuary 31, 2022 at 2:57 pmPost count: 2431springcleanhomesParticipantFebruary 9, 2022 at 10:22 amPost count: 1Ammar. SKeymasterFebruary 15, 2022 at 7:42 amPost count: 2431smartmarketingsquadParticipantMarch 28, 2022 at 8:46 pmPost count: 1Chris AndersenParticipantApril 12, 2022 at 2:54 pmPost count: 1
I changed my domain before going life.
Where do I add the new domain to my purchase code?MichaelKeymasterApril 13, 2022 at 10:38 amPost count: 715mandaParticipantMay 12, 2022 at 8:16 amPost count: 3
Same problems here, when I try to update adava 7.4 to 7.7, it shows The purchase code is already being used on another domain. but I only connect to one website. And I try to reregister the code, by unregister, and bond the liscence on Dashboard, still show the problem? and thet try to removing thelicense from your account to add again, and looks like removing takes few hours and nonthing happend?Ammar. SKeymasterMay 12, 2022 at 12:39 pmPost count: 2431
With our new system on each registration your domain is actually binded with the Purchase code, however if for some reason you want to unbind the domain or in scenarios where you need to test by installing Avada multiple times on the domain, or you want to check different demos after resetting the theme, this may cause such notification to come up, the solution to this is by simply going to our company site here => https://theme-fusion.com/ and then moving to Support > My Account Submenu > Register Purchase code and removing the domain from there => https://share.getcloudapp.com/JruxewJO also click on “Unregister” button on your theme dashboard if the purchase code is still being used, more about this can be read here => https://theme-fusion.com/documentation/avada/support/avada-registration-q-and-a/
-AmmarmandaParticipantMay 13, 2022 at 12:31 amPost count: 3
Thanks for your kindly reply. Yes, I did and now it’s working. For whom have same situtations, here is my way: go to your website dashboard-Avada -remove the purchase code from the register place, then go to theme fusion-my account- Register Purchase code – click unregister. After that, go to your website again and input the purchase code, it will show registered. In case of same problems, I will not register my domain on theme fusion again.ArwutrParticipantJuly 13, 2022 at 2:15 amPost count: 1
I am having the same issue. V7.7.1 |MichaelKeymasterJuly 13, 2022 at 10:35 amPost count: 715
To clarify, Avada is version 7.8 right now.
You have active support, and our support team does not provide support via the community forum. If you need assistance, please create a support ticket using the link below, and our support team will gladly assist you.
Thank you kindly
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