Avada › Forums › Community Forum › The purchase code has been registered too many times. (ISSUE)
Tagged: issue, Support expired, Registration code
theintriguedParticipantMarch 16, 2023 at 11:13 pmPost count: 2
I tried to add the registration code after installing the theme in my website and it gives me this message:
“The purchase code has been registered too many times. Please contact ThemeFusion to resolve.”
I goto Themefusion contact to ‘resolve’ but my Support Period has expired, which means I can’t contact Support in any way.
Any ideas how to work around this?
Is there a way to contact support for issues when the message itself tells you to “Please contact ThemeFusion to resolve”?theintriguedParticipantMarch 16, 2023 at 11:19 pmPost count: 2
Alright, I found the solution.
You need to reset/unregister your purchase code from the Support> My Account> Purchase Code section.
Unregister it from there and adding the purchase code to the new site will solve the issue.
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