LawyParticipantJuly 13, 2019 at 2:47 pmPost count: 6
Since a few days only some (not all!) of the fusion icons don’t show up, this issue only happens on the homepage. They do not show up in the menu’s and on the page itself. Also, the icon next to the ‘contact’ button is different on the homepage compared to the other pages.
On every other page the icons work: both in the menu and on the page itself.
What i have done so far:
- Cleared cache
- Reset fusion cache
- Tried other browsers
Who knows the solution? See image for reference: https://imgur.com/hyBUBsFcuongdd410ParticipantJuly 13, 2019 at 3:08 pmPost count: 3LawyParticipantJuly 14, 2019 at 9:20 pmPost count: 6
The problem is still here. I have tried a few other things but no luck yet…
What I have done so far:
- Cleared all caches: page caches, external plugin caches, fusion cache
- Tried other browsers: same problem in IE, Firefox, Chrome
- Checked settings –> general. Both URLs are the same
- Played with settings of CSS Compiling method and JS compiler
- Icon subsets that are loaded: brands, regular, solid light
- Fontawesome pro disabled
Again: the icons that are NOT showing up on the homepage, the exact SAME icons show up on other pages perfectly fine.
It seems that the homepage has somehow blocked new icons to be added and displayed: when I want to display another icon on the homepage it also converts to a square. What is causing this? I even tried to duplicate my homepage but still no luck…LawyParticipantJuly 14, 2019 at 9:37 pmPost count: 6jhhawkins08ParticipantOctober 26, 2020 at 7:09 pmPost count: 1
Can someone please address this issue?Ammar. SKeymasterOctober 27, 2020 at 6:28 amPost count: 2234
You have a Grandfathered Support and should be able to open a support ticket with our team, can you please open a support ticket with our team regarding this so our team can assist you precisely as we do not provide support here on community forum.
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