Avada Forums Community Forum Some fusion icons not showing on homepage

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  • Lawy
    Participant
    Post count: 6

    Since a few days only some (not all!) of the fusion icons don’t show up, this issue only happens on the homepage. They do not show up in the menu’s and on the page itself. Also, the icon next to the ‘contact’ button is different on the homepage compared to the other pages.
    On every other page the icons work: both in the menu and on the page itself.

    What i have done so far:

    • Cleared cache
    • Reset fusion cache
    • Tried other browsers

    Who knows the solution? See image for reference: https://imgur.com/hyBUBsF

    cuongdd410
    Participant
    Post count: 3

    Me too
    Please,help me and his
    https://imgur.com/gpvgXEu

    Lawy
    Participant
    Post count: 6

    The problem is still here. I have tried a few other things but no luck yet…

    What I have done so far:

    • Cleared all caches: page caches, external plugin caches, fusion cache
    • Tried other browsers: same problem in IE, Firefox, Chrome
    • Checked settings –> general. Both URLs are the same
    • Played with settings of CSS Compiling method and JS compiler
    • Icon subsets that are loaded: brands, regular, solid light
    • Fontawesome pro disabled

    Again: the icons that are NOT showing up on the homepage, the exact SAME icons show up on other pages perfectly fine.

    It seems that the homepage has somehow blocked new icons to be added and displayed: when I want to display another icon on the homepage it also converts to a square. What is causing this? I even tried to duplicate my homepage but still no luck…

    Lawy
    Participant
    Post count: 6

    Check out how this code translates to some icons showing up and others not on the homepage, how is that possible?

    https://imgur.com/a/IYEC1SV

    jhhawkins08
    Participant
    Post count: 1

    Can someone please address this issue?

    Ammar. S
    Keymaster
    Post count: 2234

    Hello @jhhawkins08

    You have a Grandfathered Support and should be able to open a support ticket with our team, can you please open a support ticket with our team regarding this so our team can assist you precisely as we do not provide support here on community forum.

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

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