Sidebar is missing

[Ammar. S]

#888008

Hello @POSH_GmbH

There is no such bug where sidebars go missing, unless the legacy widget area has been disabled which you can simply enable by going to Avada > Global Options > Advanced > Features tab here => https://monosnap.com/file/AJhsJojXTlltFZw55aF1ZE5oFEHYeR

Secondly, we do not have any maintenance cost at Avada, you already have a GrandFathered Support which means you have a lifetime of FREE Support for your complete account, we do not charge any additional payment, you can read more about GrandFathered Support here => https://theme-fusion.com/documentation/avada/support/avada-grandfathered-support/

With that being said, you can always open a support ticket with our team for any issue you are facing following the link below.

Click Here to Get Avada Support

Thanks

-Ammar

[POSH_GmbH]

#888193

again, the legacy widget area never has been disabled and is still enabled _but_ the updater has disabled the sidebar for every page. As already reported several times, e.g.:

https://theme-fusion.com/forums/topic/sidebar-is-missing/#post-887574

[jangali]

#888690

Same problem after update, please solve.

[Shaminder]

#888691

Hi

We are not able to replicate a similar issue at our end and it is difficult to replicate any issues via details in the forum. The Avada community forum is primarily for a user to user interaction. As you do have valid support, please create a support ticket here → https://theme-fusion.com/support/submit-a-ticket/ or you can reach us via our contact page, https://theme-fusion.com/contact-us/

Thank you!

Shaminder

[steadyradiancedesign]

#888828

I had this problem as well after updating to Avada v7.9.2. Since the admins don’t seem inclined to even recognize this is an issue, we’re left to figure it out on our own!

Here’s how I fixed it, in case it might help someone else:

1. Go to the page editor in the WP dashboard for the page(s) that should have a sidebar
2. Scroll down to the “Avada Page Options” element (if you don’t see it, it might be hidden – check by clicking “Screen Options” at the top right of the page)
3. In the Avada Page Options Element, click on “Sidebars” on the left and select the correct sidebar(s)
4. Update the page

I also had to turn on “Force Global Sidebars for WooCommerce Products” in order to show the sidebar on WooCommerce product pages (Avada > Options > Sidebars > WooCommerce Products).

I hope this helps someone!

[Author]

Posts