Avada Forums Community Forum Sidebar is missing

Viewing 15 posts - 1 through 15 (of 20 total)
  • Author
    Posts
  • kisjuhi
    Participant
    Post count: 3

    Hello,

    My sidebars from every pages are missing.Im using avada vertical anchor menu in the sidebar widget. I tried almost everything to fix it. I tried to switch off the Swift cache plugin, reset avada cache, set the pages to default (boxed), etc. I cant see the bars not at all.

    Any suggestion?

    Arpad

    Shaminder
    Keymaster
    Post count: 154

    Hi Arpad

    Check the page options. Do you have the sidebar assigned correctly. Check if the sidebar widgets are not inactive. Also, ensure you are not using a 100% page width template


    Note that the Avada community forum is primarily for a user to user interaction.

    If you would like hands-on assistance here, please register for support and create a support ticket as explained here → https://theme-fusion.com/avada-doc/getting-started/avada-theme-support

    Thank you!

    Shaminder

    kisjuhi
    Participant
    Post count: 3

    Hi,

    I checked everything, but the sidebars just still missing.

    Any other idea?

    Juhi

    splendorcom
    Participant
    Post count: 1

    I have the same problem in my Avada multisite https://www.farmaceuticosdesevilla.es. Sidebars have disappeared from everywhere. If I acccess Widgets managment in WordPress I get this message:

    “The theme you’re using right now isn’t widget-ready, which means it doesn’t have any sidebars that you can change. For more information on how to prepare your theme for widgets, please follow these instructions.” (tranlated from Spanish)

    Regards.

    B3000
    Participant
    Post count: 11

    Sidebars missing here too. I haven’t done any deeper research except looking here for this problem and found this thread.

    Happened after the last updates.

    @EDIT: after a quick look into the layout page of the affected pages “Sidebars” was deselected somehow. This occured after the last updates. I haven’t deselected sidebars manually so it must have been caused by the updates.
    So in my case: problem solved.

    • This reply was modified 1 month, 2 weeks ago by B3000.
    • This reply was modified 1 month, 2 weeks ago by B3000.
    birdfish
    Participant
    Post count: 1

    Anything new with this problem? Selecting the sidebars on every page again seems no good solution to me. obviously it’s a bug in the update and only a patsch would be a good solution (better no updates before checking the updates).

    Ammar. S
    Keymaster
    Post count: 2549

    Hello @Birdfish

    You have an active support and should be able to open a support ticket with us, can you please do that and explain your issue there, our team will further assist you.

    Click Here to Get Avada Support

    Thanks

    -Ammar

    carmenberlin
    Participant
    Post count: 1

    Same probleme here after the Update!

    desdevsarah
    Participant
    Post count: 3

    Also having disappearing sidebar issues in The Events Calendar.

    When I look at the code where the ‘Meta’ / sidebar should be it just and an ending </div> tag.

    I do not have the same issue if I choose the sidebar/event details below the event content rather than as a sidebar.

    Ammar. S
    Keymaster
    Post count: 2549

    Hello @desdevsarah

    You have a valid support and should be able to open a support ticket with our team, can you please do that and provide your issue details there, one of our support representative will get back to you very soon.

    Click Here to Get Avada Support

    Thanks

    -Ammar

    Isabel Moreno
    Participant
    Post count: 2

    Hi,

    Same issue (sidebars have disappeared from everywhere) after updating to from Avada 7.8.2. to 7.9.1.

    Running on WordPress 6.1.1

    I can’t solve the problem. I must restore the site.

    Regards

    Ammar. S
    Keymaster
    Post count: 2549

    Hello @Isabel

    You already have a GrandFathered Support, can you please open a support ticket with our team so we can assist you with this further.

    Click Here to Get Avada Support

    Thanks

    -Ammar

    karen1511
    Participant
    Post count: 1

    Hello Ammar,
    I’m one of these who missed the sidebar. So please send me a link to the Avada Support.
    Thanks
    Karen

    Ammar. S
    Keymaster
    Post count: 2549

    Hello Karen

    Can you please make sure that you have the legacy widget areas enabled from Avada > Global Options > Advanced > Features Tab ?

    Click Here to Get Avada Support

    Thanks

    -Ammar

    POSH_GmbH
    Participant
    Post count: 7

    until this annoying bug of the updater simply disabling the sidebars of all pages isn’t fixed, we won’t upgrade any site and therefore won’t extend the maintenance of 4 seats any more.

    The bug is known by you, no need to led the people away to the closed support system where you can’t provide a solution anyhow, fix this as it was before.

Viewing 15 posts - 1 through 15 (of 20 total)
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