hankmoodyParticipantAugust 17, 2022 at 9:19 amPost count: 1
I tried submitting a ticket to support but I got a critical error 🙂
I am doing the migration of a website, I still have the old .com website and migrating to new WP/Theme/Host on a .fr TLD.
After migrating a website from 4.0.3 to 5.9.1 and doing the conversion (converting successfully the old format and most of the shortcodes) I clicked the update from WP dashboard to update the theme to the current 7.8.1 version.
But I still see that some shortcodes like dropdown, youtube embed …etc on the event page are still present:
I tried to run manually as described here:
> With no effect
The Old Website: https://seguiniere.com/evenement/tres-y-compadres-2
The New website: https://seguiniere.fr/evenement/tres-y-compadres-2
Maybe the conversion script didn’t take the event page into consideration?
Can you help me on that?
Thanks,Ammar. SKeymasterAugust 17, 2022 at 9:22 amPost count: 2333
We have sent you a ticket on the associated email with this account, can you please check and get back to us further. You have a valid support and opening up a support ticket shouldn’t be an issue.
We will check this for you further.
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