Avada Forums Community Forum Reset Avada Caches

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  • radeush
    Participant
    Post count: 6

    After using “Reset Avada Caches” option, my start page layout broke. How to revert it to functionality ? Other pages work fine, some other are displaying cached version (that’s why tried to clear the cache)

    Ammar. S
    Keymaster
    Post count: 2546

    Hello @radeush

    Clearing cache does not cause any issues on site at all, this must be related to some other caching plugins or anything else that you can check, can you please send us a support ticket regarding this issue so our team can check this for you.

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

    Jetxpert-Envato
    Blocked
    Post count: 339

    @radeush,

    We’ve had similar issues.

    When you click “Reset Avada Caches”, please make sure you clear all other caches in the following order:

    (1) Clear Plugin Cache (e.g., WP Rocket)
    (2) Clear Hosting Company Cache (e.g., SG Optimizer)
    (3) Clear CDN Cache (e.g., Cloudflare)
    (4) Clear local browser cache (e.g., CTRL + F5 on Windows)
    (5) Clear global browser cache (from browser menu)

    Wait 30 seconds between steps.

    Above should fix your issue (i.e., restore your website styling, etc.)

    Cheers!

    brooke
    Participant
    Post count: 19

    Wow that’s great! I’ve always wondered what order to clear caches, or if it was even wise to clear all caches in all the places I see them – autoptimize, hosting, avada… thanks!

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