Avada Forums Community Forum Renewed Support / Unable To Create Ticket


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  • jaurexvasquez
    Post count: 2


    I paid for this theme support renewal at $44 on Themeforest and am unable to submit a ticket.

    We cannot make any changes or save anything in AVADA THEME OPTIONS. We are trying to add a tracking code in the code tracking fields option and receiving the following error: “There was a problem with your action. Please try again or reload the page.”

    I have deactivated all plugins and followed troubleshooting steps provided and now still am unable to add this.

    Please advise on what is going on here.

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