SiteEmergeParticipantOctober 26, 2022 at 1:50 pmPost count: 2
My site has been live for 10 months but does not appear to be getting theme updates. In the registration section it says “The purchase code is already being used on another domain.” So the site in unregistered. I have created a Theme Fusion account and added the purchase code. The site is LIVE so I don’t think I can unregister it without further issues. I have only used the purchase code on this one site, one time and no staging site. How can I get this theme registered?ajeshdParticipantOctober 26, 2022 at 10:30 pmPost count: 1
Go to “My Account” in the theme-fusion website. It should list your license and where is it being used. Double-check that it is not registered somewhere else. If it is not registered anywhere else
you should retry registering it from the live site. If there is an issue then unregister the
license in the theme-fusion website and then register it on your live site.
I had the same issues and followed the steps above. On success, use refresh and it should list your
live site in the readonly area.SiteEmergeParticipantOctober 27, 2022 at 2:27 amPost count: 2
ajeshd, thank you so much for responding. This worked! I greatly appreciate you taking the time to help!Ammar. SKeymasterOctober 28, 2022 at 2:30 pmPost count: 2435
Thanks for helping a fellow community member, for more info on how the licensing works please read our FAQ section here => https://theme-fusion.com/documentation/avada/support/avada-registration-and-licensing-faq/
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