Avada Forums Community Forum Re-installing Avada

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  • scotymac
    Post count: 2

    I purchased avada today uploaded it to Godaddy and it crashed after i ran the patcher. I was unable to delete the site. I re-installed the theme and when i entered the purchase code it says. “the purchase code is already being used on another staging domain”. help.

    Ammar. S
    Post count: 2593

    Hello @scotymac

    With our new system on each registration your domain is actually binded with the Purchase code, however if for some reason you want to unbind the domain or in scenarios where you need to test by installing Avada multiple times on the domain, or you want to check different demos after resetting the theme, this may cause such notification to come up, the solution to this is by simply going to our company site here => https://theme-fusion.com/ and then moving to Support > My Account Submenu > Register Purchase code and removing the domain from there => https://share.getcloudapp.com/JruxewJO also click on “Unregister” button on your theme dashboard if the purchase code is still being used, more about this can be read here => https://theme-fusion.com/documentation/avada/support/avada-registration-q-and-a/

    I have now reset the code for you myself and you should be able to register your site using the Purchase Code again now.



    Post count: 2

    Thank you so much!

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