Avada Forums Community Forum Problems when updating from Avada 4.0

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  • Author
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  • cnazevedo
    Participant
    Post count: 1

    Hello.

    I’m with a problem that don’t know how to solve.

    Something went wrong when trying to update from Avada 4.0, and now on my “Avada Versions section” i’ve got this information.

    Avada Versions
    Current Version: 4.0.3
    Update History: 4.0.3
    Run Manual Migration From Version 4.0.3 to Version 4.0

    Yes… from 4.0.3 to 4.0 !!

    When i click to run the migration i got an warning:

    “Warning: By clicking OK, all changes made to your theme options after installing Avada 4.0 will be lost. Your Theme Options will be reset to the values from Version 4.0.3 and then migrated again to 4.0”

    And I afraid that I can loose any information in the process.

    Is that safe to proceed?

    Thank you.

    Ammar. S
    Keymaster
    Post count: 2234

    Hello @cnazevedo

    I am sending you an email on your registered email address, please get back to me there and provide more details so we can take a look into your issue.

    Thanks

    -Ammar

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