katrinaneufeldParticipantNovember 20, 2019 at 6:19 pmPost count: 3
1. Counter boxes won’t animate after theme update. Counter boxes remain at 0 and do not count up to the number specified.
2. Content box icons not showing.
These problems occurred immediately following a theme update from 5.9.1 to 6.1.2. I have disabled all third party plugins and most of the optional plugins that came with the theme.
View problems here: http://kramerpv.com/sandbox/katrinaneufeldParticipantNovember 20, 2019 at 9:18 pmPost count: 3
Problem solved with recent update to Fusion Core and Fusion Builder.kristiegeorgeParticipantNovember 20, 2019 at 9:25 pmPost count: 3
Were your Fusion plugin updates showing up the entire time? Mine aren’t even showing so that I can update.katrinaneufeldParticipantNovember 20, 2019 at 9:50 pmPost count: 3
No. I was troubleshooting this problem for hours before the prompt came to update the Fusion Core and Fusion Builder.
Fusion Core v4.1.2
Fusion Builder v2.1.2Ammar. SKeymasterNovember 21, 2019 at 8:12 amPost count: 2253
I am glad to hear that your issues have been resolved.
Can you please clear your fusion caches from Avada > Theme Options > Performance Tab and check again? also you can use our alternate method to download and install the plugins and you can read all about it here => https://theme-fusion.com/documentation/avada/install-update/demo-plugin-offloading/#fallback-method-for-plugins.
if the issue persists, please note that you have a valid Grandfathered Support and should be able to open a support ticket with our team so we can check this out right away.
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