Posts not working after update to 7.9

[verenak]

#887316

After updating to 7.9 my posts now look like a mobile page and have no content, just headers and an error of “There has been a critical error on this website.” Pages are working fine.
I’ve tried other browsers and clearing my cache. Anyone else see this problem? Thanks!

[Michael]

#887319

Hi @verenak

An error like that usually means that either the update was not performed correctly or completed. Please check and make sure that you have updated as per the instructions:

– Important Update Info > https://bit.ly/1FAmQpu
– Updating from an old version of Avada? > https://bit.ly/2pPNngZ
– How to Update > https://bit.ly/1H8JGzo
– Avada Patcher > https://bit.ly/1QSd8Ol
– Avada Change log > https://bit.ly/1EK5mAg

Remember to clear your caches! This is very important; not doing this can lead to “perceived” issues on the front end.

Thank you kindly

[oxfordandbond]

#887359

Mobile is a complete disaster after update to 7.9. WTF?

[Michael]

#887370

Hi @oxfordandbond

You need to disable Autoptimize, clear cache and test again. Right now your page is cached and has the CSS order changed by Autoptimize which is why you have the issue.

You have active support, and our support team does not provide support via the community forum. If you need assistance, please create a support ticket using the link below, and our support team will gladly assist you.

Click Here To Get Avada Support

Thank you kindly

[vnathan]

#888102

Hi @verenak

Having the same issue. Were you able to sort out your website?

Thank you.

[jimeeli]

#888400

I’m experiencing the same issue with mobile

[wilbert]

#888410

Same issue here, what is the solution?

[Ammar. S]

#888531

Hello @wilbert

Our team is already working with you on a support ticket for this issue, our response time is under 48 hours on weekends, we have responded to your ticket and this appears to be an issue with your child theme customisation, please check your ticket for further details.

Thanks

-Ammar

[Author]

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