Avada Forums Community Forum New Avada Form reCAPTCHA not working.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • lcan
    Participant
    Post count: 1

    Hi,
    I wanted to make a contact form with Avada forms. It works properly without the reCAPTCHA added, but when I add the reCAPTCHA element I always get the “There was an error trying to send your message.” when pressing submit.
    I have setup reCAPTCHA in the avada settings. Does anyone have an idea why that is?

    ikaraibes
    Participant
    Post count: 3

    Same issue with financial demo. Working with V2 but do not know how to hide it…
    Ticket opens for support

    charmalee
    Participant
    Post count: 3

    Same problem. Form is not working with ReCAPTCHA version 2

    mikerinteractive
    Participant
    Post count: 5

    Any update on this? I haven’t gotten it to work even without the recaptcha. Just get an error message.

    DPB
    Participant
    Post count: 2

    Hi there, I’m currently having the same issue as above re the persistent “There was an error trying to send your message.” error. This just start started happening (i.e. I tested the form before publishing to my website and all worked fine). I have tried changing the email in the submission settings – no luck. I have multiple forms on my website but all are experiencing the same issue. Same issue whether I use CAPTCHA or not. You can see the issue here: https://daylesfordpicnicboxes.com.au/contact/

    DPB
    Participant
    Post count: 2

    Hey Mike did you get a resolution on this? I’m having the same issue.

    Allyconsultancyanddesign
    Participant
    Post count: 2

    Anyone get this to work yet I’m having the same issue as you DPB

    Ammar. S
    Keymaster
    Post count: 2234

    Hello @Allyconsultancyanddesign

    You have a valid GrandFathered Support with us and should be able to open a support ticket, can you please do that so our team will get back to you as soon as possible.


    @DPB

    You have a valid support as well, please open a support ticket and our team will check the issue you are facing right away.

    Click Here to Get Avada Support

    Thanks

    -Ammar

    splicedesign
    Participant
    Post count: 1

    I am also having the same issue with Avada forms. One of three forms within the site works, but the other two alway throw an error message. I’ve submitted a support ticket and have received no response after several days. The organization does not allow access to the admin panel for security reasons, so I need to arrange an audio or video consultation with support. This seems to be a common problem, so perhaps guidance can be given without admin access. Please advise.

    skycero
    Participant
    Post count: 1

    I have the same issue with recaptcha v2 with Avada 7.6.

    I have opened a support ticket.

    olivellaf
    Participant
    Post count: 1

    Any new information about this topic? If I remove the recaptcha, the form can be sent properly, but I would have the recaptcha running, as before.

    mundesign
    Participant
    Post count: 7

    For me, the FAQ module was breaking recaptcha.

Viewing 12 posts - 1 through 12 (of 12 total)
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