Avada Forums Community Forum Moving Website to New Domain- Question about Avada Theme

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  • wkjeldsen
    Participant
    Post count: 2

    I am moving my website (by cloning) to a new domain and will have a 301 redirect in place. DO I need to reach out to Avada to move the theme license over to the new domain? If so, how do I contact Avada? I am unable to do a “support ticket.”

    marklchaves
    Participant
    Post count: 873

    Hi,

    I’ve never had to contact Avada to migrate sites to a new domain. Your license it tied to your token. Your token should be stored in the database and automagically copied over when you migrate to your new domain (if the migration is done properly).

    Good luck!

    brubybuby
    Participant
    Post count: 3

    In my case does’t work…
    I see that Avada was a mistake. I was using different template and never have such issues :/

Viewing 3 posts - 1 through 3 (of 3 total)
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