Mobile Logo disappears

[Felinho]

#629718

Hey guys,

again a weird problem with avada!

My mobile logo appears sometimes and sometimes not. The first loading it looks like this:
https://share-your-photo.com/9b1b0701f6

The second time it looks like this:
https://share-your-photo.com/cedad40bb4

What could this be?

Best regards,

Felix

[Felinho]

#629719

Just a post for email-notification! 😉

[marklchaves]

#629737

Hi,

Thanks for posting screen captures. It’s almost impossible to debug this without seeing the code. Fortunately, I saw your site domain in the screen captures you posted.

Confirmed Logo Disappears on Mobile
I also was able to reproduce the issue on my iPhone 6s using Chrome. The logo disappears randomly as you mentioned.

I don’t have a solution. But, I have two observations.

Two Observations

1) In the CSS, I see three images defined for that spot where your logo is. And, they are all using the exact same media query max-width: 900px. I’m not sure if this is intentional. It looks fishy to me. Because I’ve never seen this pattern before. See the screen capture. Maybe your dev can check it?

https://imgur.com/a/sFWGeDL

2) I also noticed that you are using WebP for the logo with no fallback. That means browsers like Safari, cannot display your logo. See this screen capture.

https://imgur.com/a/0oSkkDZ

Check this site to see what browsers support WebP. https://caniuse.com/#search=webp

[jdiaz]

#874100

I’m having this problem too. When the page loads, no logo. When I turn to phone to landscape the logo pops in and stays. It’s driving me nuts.

[Author]

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