Avada Forums Community Forum Mobile (Hamburger) responsive Menu broken after upgrade to to 5.6

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  • davidkavanagh
    Participant
    Post count: 3

    Hi, I’ve had the same menu issue. After updating, the hamburger menu broke into a full desktop display menu and broke the look of my site. My company are treating this as a crash as it affected a lot of users and they want an RCA. Can you investigate, please? I’m using WP Fastest cache along with Stackpath CDN and clearing all caches and disabling plugins did not resolve the issue. The only thing that resolved the menu issue was disabling the Load Media-Queries Files Asynchronously option.

    Michael
    Keymaster
    Post count: 715

    Hi @davidkavanagh

    There are a few thing to clarify, first and foremost, your benchmark is the Avada demos -> http://avada.theme-fusion.com/ – all running Avada 5.6.1 and working as expected on any mobile device, post update.

    You have valid and active Avada Grandfathered support as explained here -> http://bit.ly/2J3dQw2 – please create a support ticket and our team will gladly check your install, settings and assist you.

    Click Here To Get Avada Support

    We look forward to helping you!

    Thank you kindly

    kisola
    Participant
    Post count: 1

    I am having the exact same problem. http://www.lacamarilla.com. The mobile version hamburger menu us gone, and the onnly thing showing up on home page is the main menu, it won’t let me scroll through the whole home page.

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