Avada › Forums › Community Forum › Mobile Dropdown Menu Not working

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  • Author
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  • LastChip
    Participant
    July 22, 2018 at 11:43 am
    Post count: 1
    #486161

    [MOBILE MENU DROP DOWN NOT WORKING]
    Web address http://www.gdphotographer.co.uk

    Hi guys

    Please help a WordPress newbie…. My dropdowns in my menu are working perfectly in desktop view, however not at all in mobile (please see screenshots).

    Any ideas?

    Thanks in advance for any help?!

    Chris Raines
    Participant
    September 6, 2018 at 10:33 pm
    Post count: 1
    #508591

    Did you ever find the fix? I know I fixed this once, but can’t remember what I did? Now I have the same issue…

    masterskg
    Participant
    September 25, 2018 at 12:08 pm
    Post count: 13
    #516220

    I have the same issue on gym demo , raised a ticket with regards to it , lets see what happens

    masterskg
    Participant
    September 25, 2018 at 12:15 pm
    Post count: 13
    #516221

    ok, so i had wp fastest cache plugin and that was casuing the issue, disabled and deleted the plugin and the menu is working fine on mobile.

    got the comet cache plugin instead and all works fine.

    aleixfont8
    Participant
    October 10, 2018 at 9:53 am
    Post count: 1
    #523059

    Hello, I’ve the same problem but i’ve removed the plugins and it isn’t work okay yet… Some one knows what i need to do for see the the mobile dropdown Menu?

    Thanks!

    Aleix.

    Michael C
    Keymaster
    October 10, 2018 at 10:31 am
    Post count: 549
    #523074

    Hi,

    Usually if the mobile menu is not working then it means there is a JS. Usually that means it is caused by extra minification, plugin or embedded JS code. In which case, you can also usually find out by opening your website in chrome and checking the developer console for JS errors. The error in there (if there is one) will indicate where the problem is coming from.

    You can access developer console via right click > inspect or from the browser more tools area or via hotkey (depends on OS).

    SteveTucker
    Participant
    December 30, 2020 at 11:24 pm
    Post count: 9
    #834454

    I am having the same problem, tried deactivating all but Avada plug-ins and still no joy. I have no idea how to look for a JS error. I did find that JS Compiler was disabled (though not by me)but that is now enabled.

    SteveTucker
    Participant
    December 31, 2020 at 2:15 pm
    Post count: 9
    #834563

    Is nobody able to help with this? I have even had my hosting company look into it and they think iot is something to do with the js files of the theme. I will have to bin the theme if it can’t be rectified, which I would rather not do.

    Ammar. S
    Keymaster
    December 31, 2020 at 2:48 pm
    Post count: 2549
    #834573

    Hello @SteveTucker

    You have a Grandfathered Support with us, can you please open a support ticket about this and our team will gladly assist you further with this issue.

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

    SteveTucker
    Participant
    December 31, 2020 at 3:16 pm
    Post count: 9
    #834580

    Thank you

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