crunde1985ParticipantSeptember 12, 2021 at 9:06 pmPost count: 1
I was making a new version of my website and I submitted my Item Purchase Code, now when I try to use it on my current live site I get an error about it already being used. The new version of my site was deleted so I cannot unregister the code. How do I fix this?MichaelKeymasterSeptember 14, 2021 at 2:16 pmPost count: 575
You can log into your support account, navigate to the “Purchase Code” tab and deregister the sub-domains/domains there. If you have not already done so, please register a support account as explained here > https://theme-fusion.com/documentation/avada/support/how-to-register-for-avada-support/
Please see our registration Q and A help file for more detailed information > https://theme-fusion.com/documentation/avada/support/avada-registration-and-licensing-faq/
Thank you kindly
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