Avada › Forums › Community Forum › Invalid token

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  • vahidma
    Participant
    September 23, 2018 at 8:30 pm
    Post count: 1
    #515383

    hi
    my host has been reset and i forced to reinstall avada theme after one year
    but When i want to register my theme, it say ” Invalid token, or corresponding Envato account does not have Avada purchased.”
    Though I do all these steps in sequence :
    https://theme-fusion.com/documentation/avada/getting-started/how-to-register-your-purchase/
    why it say my token is invalid?

    revans0636
    Participant
    September 24, 2018 at 4:53 pm
    Post count: 71
    #515797

    You might check that the token is exactly as generated (no trailing space was added when you copied it from the Envato site) when you pasted the token into your theme. Beyond that, if you followed the steps EXACTLY, it should work so at that point I’d suggest contacting Avada Support (support@theme-fusion.com) and ask them to look into it.

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