I cant import demo clasic

[axelcardz]

#450548

Good morning, im sorry for my bad english, im fromo Perú. please i need help

I bought avada yesterday. I cant import demo clasic.

All the system are in green:
Avada Versions: ### Avada Versions ### Current Version: 5.5.2 Previous Version: No previous versions could be detected ### WordPress Environment ### Home URL: test.stoneperu.com Site URL: test.stoneperu.com WP Content Path: /home/stoneper/test/wp-content WP Path: /home/stoneper/test/ WP Version: 4.9.6 WP Multisite: – PHP Memory Limit: 512 MB WP Debug Mode: – Language: es_ES ### Server Environment ### Server Info: Apache PHP Version: 5.6.34. WordPress recommendation: 7.2 or above. See WordPress Requirements for details. PHP Post Max Size: 512 MB PHP Time Limit: 350 PHP Max Input Vars: 2048 SUHOSIN Installed: – ZipArchive: ✔ MySQL Version: 5.6.33 Max Upload Size: 512 MB DOMDocument: ✔ WP Remote Get: ✔ WP Remote Post: ✔ GD Library: bundled (2.1.0 compatible) ### Active Plugins (8) ### LayerSlider WP: by Kreatura Media Contact Form 7: by Takayuki Miyoshi Fusion Builder: by ThemeFusion Fusion Core: by ThemeFusion Image Widget: by Modern Tribe Inc. MetaSlider: by Equipo Updraft Slider Revolution: by ThemePunch Webriti Companion: by Webriti

maybe anyone can help me

[revans0636]

#450603

Avada provides this guidance for troubleshooting the demo import process – https://theme-fusion.com/documentation/avada/demo-content-info/import-all-demo-content/#troubleshooting and this additional guidance for when the demo import fails – https://theme-fusion.com/documentation/avada/knowledgebase/what-to-do-if-xml-import-fails/

Your new Avada license comes with 6-months of support included, so best choice for you (IMO) would be to Submit a Support ticket and ask the Support Team to look at your site. You could try the alternate demo import method outlined in the Avada Docs (https://theme-fusion.com/documentation/avada/demo-content-info/alternate-demo-method/). You might also try importing/removing one of the other demos to test the import process. You might also try importing the theme in smaller pieces (it’s a feature on the demo importer – selective incremental import). All of the classic demo pages (actually page templates from ALL the demos) are in your Fusion Builder’s Library Demo page templates without needing to import the demo. Importing a full demo isn’t as big a deal/as necessary to get going with the theme as it was with earlier versions.

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