vlvadvogadosParticipantJune 29, 2018 at 5:37 pmPost count: 6
We have a problem editing both our pages and reading options, some time ago when we opened the constructor there are no options for editing and we think that this problem is because there was some misconfiguration in the reading options because there also we could not edit anything .
In the images of the to see about what I said. We have already disabled plugins and themes to test, but nothing solved.
Has anyone ever experienced this? Could you help us solve it?
Thank you in advance.MichaelKeymasterJune 29, 2018 at 6:17 pmPost count: 752
In your open support ticket our team checked and replied with the following a few hours back:
“Actually, the problem here does not seem related to Avada, but to your WP installation itself. If you switch the theme, from Avada to Twenty Seventeen, and disable every plugin in your dashboard, you will notice that the problem persists”
If you have an open support ticket please do not double post by creating forum posts as well, our support team does not provide support here and it can lead to miscommunication and confusion. If you still need assistance or have questions please send another reply to the support ticket and we will gladly assist you there
Thank you kindly
- You must be logged in to reply to this topic.