I bought two authorized codes

[arloliu]

#889506

I applied to two different domain names, but one of the domain names has been expired and cannot be logged in. It cannot be canceled to register the AVADA registration code, which means that I bought a domain name, but it cannot be used. Is it a waste of authorization code? Can’t use it again? Please help me, thank you

[arloliu]

#889514

anybody can help me

[Ammar. S]

#889518

Hello @arloliu

With our registration system your domain is actually bound to the Purchase code, however if for some reason you want to unbind the domain or in scenarios where you need to test by installing Avada multiple times on the same domain, or you want to check different prebuilt websites after resetting Avada installation, this may cause such notification to come up, the solution to this is by simply going to our company site here => https://theme-fusion.com/ and then moving to Support > My Account Submenu > Register Purchase code and removing the domain from there => https://bit.ly/3W9xxbO also click on “Unregister” button on your Avada dashboard if the purchase code is still being used, more about this can be read here => https://bit.ly/3HJ0qr2

If you still have issues, please contact us here => https://theme-fusion.com/contact-us/

Thanks

-Ammar

[arloliu]

#889530

Thank you very much, the problem has been solved

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