Home Forums Community Forum How long does it take to handle support tickets?

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  • Author
    Posts
  • joeydav
    Participant
    Post count: 15

    I put one in Thursday afternoon and now it’s Saturday morning and have had no response.

    Ammar. S
    Keymaster
    Post count: 1153

    Hello @Joeydav

    Your ticket has already been responded by one of our support representatives, please note that we have a higher response time if ticket is submitted by the end of the week due to volume and weekends, we will get back to you on the last email response you have sent soon again.

    Thanks

    -Ammar

Viewing 2 posts - 1 through 2 (of 2 total)
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