Home Page Fusion Slider setting is resetting to “None” every few hours

[deliverysuccessthemes]

#706710

Hello, there are many of us posting in the community forum about the Fusion Slider Bug after the most recent patches were applied. I have multiple websites using the Layer Slider plugin with the Avada theme, and they all have broken home page sliders now. Since the latest patches, the “slider” setting on the home page keeps getting reset to “none”, every few hours, and the slider disappears.

I need to buy several more licences for new websites I’m going to be building this month, but first, I must be assured that you’re working on this bug fix. No one is replying in the forums from development support. Please reply to us!

[Ammar. S]

#706717

Hello @deliverysuccessthemes

Our team of support representatives is currently looking into this issue, unfortunately it is not possible to replicate this issue consistently and that makes it hard for us to replicate and any fix can not be provided unless the issue can be replicated on demand, we have some users who have provided us with access to staging sites and as soon as we find something we will update you on this.

Thank you for your patience.

-Ammar

[Ammar. S]

#706746

Hello Everyone.

We have found the issue and our developers have fixed this, we will soon be releasing either a patch or include it with 6.2.2 version update that is planned, we thanks everyone for their patience on this specific issue.

Thanks

-Ammar

[deliverysuccessthemes]

#706902

Hello Ammar, it is urgent that the fix be released immediately and not held off until the 6.2.2 update. Please confirm it will be released today! Thanks

[melissaek13]

#707021

This same thing is happening on the Slider Revolution slider as well. On my home page at http://dogboys.com, there should be a slider under the menu. I’ve turned it back on multiple times, but after about an hour, it turns back off.

[tgaffey]

#707043

I am also experiencing this with the fusion slider. It seems as though it is resetting the Fusion Page Options for my home page shortly after I configure it properly. Specifically, the slider is reset to none, the page title bar is changed from none to default, and the content padding is reset to the default. I am looking forward to this patch.

[Ammar. S]

#707124

Hello Everyone

We had found this issue connected to several items and planned to release an update instead of the patch, however update was a bit delayed due to some circumstances, in any case we are going to release a patch for this today, my apologies for not getting back to you about this sooner, please be assure that the patch will be released today and I will update here accordingly.

Thank you for your patience.

Thanks

[Ammar. S]

#707210

UPDATE: Patch has been released => https://share.getcloudapp.com/NQuZJgmJ
Please assign the missing options back again after applying the patch.

Thank you for your patience everyone!

-Ammar

[tgaffey]

#707808

Hi Folks,
I just wanted to report that the patched seems to have worked. I have 24 hours where the issue did not resurface.

Thanks for the quick response with the patch.
Tom

[Author]

Posts