Home Forums Community Forum Help! :) Editing Page is rendering a ‘failed to open page’

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  • troynguyen
    Participant
    Post count: 2

    Hello All,

    I put in a support ticket about this and it disappeared so seeking help from the community.

    I just did a fresh install of WP and the yesterday’s version of the Avada theme for my domain. When I go to any page or post to click on edit—I get a white black page with ‘failed to open page’. I believe the Avada Builder is causing the problem because after deactivating it, I could edit with the basic WP feature.

    I don’t have many plug-ins installed outside of Slider Rev and Contact Form 7.

    Could you advise on resolution? Really appreciate any help.

    thanks,
    Troy

    Ammar. S
    Keymaster
    Post count: 1803

    Hello Troy

    Your ticket was not disappeared, it is definitely in our system and our support team have responded to it 10 minutes ago, can you please check it so our team can further assist you 🙂

    Thanks

    -Ammar

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