Avada › Forums › Community Forum › getting 'Sorry, you are not allowed to access this page.'

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  • bubu
    Participant
    October 27, 2018 at 8:04 am
    Post count: 1
    #531624

    getting ‘Sorry, you are not allowed to access this page.’ when trying to update Fusion Builder (.com/wp-admin/admin.php?page=avada-plugins&plugin_status=update#avada-install-plugins).

    I get that even when trying the AVADA 5.7.1 conversion steps (.com/wp-admin/admin.php?page=avada-plugins)

    What am I missing?

    Andreas_S
    Participant
    February 6, 2019 at 12:13 pm
    Post count: 2
    #573384

    Is there a solution for this issue? My Avada theme was registered since 2 yrs, but know to update I’m asked to register again – but I cannot access the “Registration” tab (..wp-admin/admin.php?page=avada-registration). though I’m the admin it says “Sorry, you are not allowed to access this page”. What can I do now, any advise here?

    Andreas_S
    Participant
    February 6, 2019 at 12:28 pm
    Post count: 2
    #573388

    Ok, I just managed to solve this by deactivating several plugins (that came not with the Avada theme)

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