Avada Forums Community Forum Fusion Page Options missing

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  • sherrilasko
    Participant
    Post count: 2

    I recently upgraded from a very old to the newest Avada. All the patches & conversions were done. Everything appeared successful except the Fusion Page Options is totally missing.

    I read the article about the WordPress upgrade and had installed the Classic Editor plugin. Deactivated that and installed Disable Gutenberg. Still not showing. I disabled all but Fusion plugins. Still nothing.

    Any help is appreciated.

    Michael
    Keymaster
    Post count: 684

    Hi @sherrilasko

    You have active support and because our support team does not provide support via the community forum, please create a ticket using the link below and our team will gladly help.

    Click Here To Get Avada Support

    We look forward to helping you!

    Thank you kindly

    sherrilasko
    Participant
    Post count: 2

    I did send a ticket to support 3 days ago. No response.

    As per my ticket and my post to the forum —

    I recently upgraded from an older version to the most recent Avada. Did the uninstall of all the old and new install, conversion, patches. Fusion Page Options is not showing.

    I had “Classic Editor” plugin installed. I disabled that and tried “Disable Gutenberg”. No change
    I’ve gone through all the plugins and disabled anything that wasn’t Fusion. No change.

    How can I get the Fusion Page Options to show?

    Thanks.

    Sherri

    Michael
    Keymaster
    Post count: 684

    Hi @sherrilasko

    Our system shows that there is no support tickets created for your username > https://d.pr/i/jSjZO1 and the forum is not meant for theme support.

    Please submit your support ticket here > https://theme-fusion.com/support/submit-a-ticket/ – and out team will gladly assist you asap.

    Thank you kindly

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