Avada Forums Community Forum Fusion Builder update broke my site with fatal error

Viewing 4 posts - 16 through 19 (of 19 total)
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  • evokenetworking
    Participant
    Post count: 1

    Please help, I added a plugin and now I can’t even access the backend of my site.

    I went to my CPanel Error Log and am seeing this:

    PHP Warning: require_once(/home3/samsores/public_html/wp-content/themes/twentytwentytwo/includes/bootstrap.php): failed to open stream: No such file or directory in /home3/samsores/public_html/wp-content/themes/Avada/functions.php on line 51

    PHP Fatal error: require_once(): Failed opening required ‘/home3/samsores/public_html/wp-content/themes/twentytwentytwo/includes/bootstrap.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home3/samsores/public_html/wp-content/themes/Avada/functions.php on line 51

    Michael
    Keymaster
    Post count: 687

    Hi @evokenetworking

    According to your message here, the update process did not complete. Make sure that you have followed the update instructions, AND make sure that you have cleared any cache plugins you are running after the update. This is important.

    – Updating from an old version of Avada? > https://bit.ly/2pPNngZ

    – Important Update Info > https://bit.ly/1FAmQpu

    – How to Update > https://bit.ly/1H8JGzo

    – Avada Patcher > https://bit.ly/1QSd8Ol

    – Avada Change log > https://bit.ly/1EK5mAg

    If you cannot submit a support ticket for some reason, you can contact us directly via this contact form https://bit.ly/2NJoU51 – and we will gladly assist you.

    Thank you, MB

    R R
    Participant
    Post count: 3

    same issue – need support

    Ammar. S
    Keymaster
    Post count: 2253

    Hello @R R

    You have a valid support with us and should be able to open a support ticket without any issues, please follow the link below and open a support ticket, our team will check your issue and assist you with it precisely.

    Click Here to Get Avada Support

    Thanks

    -Ammar

Viewing 4 posts - 16 through 19 (of 19 total)
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