julietadParticipantAugust 13, 2020 at 1:30 amPost count: 14
Hi! Yesterday I updated my site to the latest version of WordPress 5.5, and then I updated to the new Avada version, the problem is that now I can’t edit my site from the back-end, it’s like the Fusion Builder had disappeared. I can’t see my content in the back-end, neither pages nor posts… I can still edit the site from Avada Live, but I’d like to have the option to edit it from the Dashboard as well.
Have any of you had that problem too, or know how to fix it?Ammar. SKeymasterAugust 13, 2020 at 8:28 amPost count: 1668
Please see this video I have shot that uses Fusion Builder in the backend without any issues => https://share.getcloudapp.com/4gu9jGdB
I am using Avada version 7.0.2 and WordPress version 5.5 and both builders work fine, please try and clear your browser cache, use a different browser and also disable your 3rd party plugin(s) for time being.
-AmmarjulietadParticipantAugust 13, 2020 at 11:14 pmPost count: 14
Thank you for your answer, but when I go to pages and posts I don’t have the Builder option, only the Avada Live option…
There must be some issue because there’s a lot of people complaining about the same thing…julietadParticipantAugust 14, 2020 at 7:02 amPost count: 14
Well, I tried creating a new page and the Fusion Builder is there, which is great, but this is the thing… the Builder is missing on my existing pages and posts… what am I supposed to do? Redo all my posts and pages???Ammar. SKeymasterAugust 14, 2020 at 7:24 amPost count: 1668julietadParticipantAugust 16, 2020 at 12:00 amPost count: 14
Yes! I’ve already replied to the email, I’ve created the backup of my files and database, and sent you my FTP details…Ammar. SKeymasterAugust 17, 2020 at 7:00 amPost count: 1668log4enParticipantSeptember 16, 2020 at 10:36 amPost count: 8
I’ve the same problem. I can’t enable fusion builder editor in costom post (WooComerce Product) I miss the option.
I really need it! 🙁log4enParticipantSeptember 16, 2020 at 10:46 amPost count: 8Ammar. SKeymasterSeptember 16, 2020 at 11:23 amPost count: 1668jakeadams1ParticipantMarch 20, 2021 at 7:38 amPost count: 17
I am having the same problem and need immediate assistance to change something on the site. Why did the key master not provide the fix to the question. That would have saved so much time. We read these issues that are similar to ours for answers to fix our own issues, not to be informed that others have the same ones. PLEASE Publicaly provide a resolution.jakeadams1ParticipantMarch 20, 2021 at 7:39 amPost count: 17
Hey sorry to bug you. But this guy didn’t tell us what to do to fix the issue you had. I have same issue and no answers. I really need this fixed asap. thank youadrian74ParticipantApril 12, 2021 at 5:16 pmPost count: 1
There are no avada fusion builder elements. MissingAmmar. SKeymasterApril 13, 2021 at 6:02 amPost count: 1668
You already have a valid support and should be able to open a support ticket for this issue with our customer support, please understand that the community forum is not meant for support, we do not provide support here and the purpose of community forum is to let the community discuss different topics and help out each other, the only place where we provide support officially is via tickets.
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