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  • Scott
    Participant
    Post count: 2

    Hello,

    How long does it take after you extend your support for it to take effect? I am trying to submit a ticket but keep getting “Your support period has expired, to reactivate it please extend/renew your Envato item support as explained here.” I have already followed the link and extended my support. Thank you!

    Scott
    Participant
    Post count: 2

    It has been solved. Please close this topic.

    Michael
    Keymaster
    Post count: 575

    Hi @schauveaux

    Glad that is resolved. For future reference, you can log into the support account, navigate to the “Purchase Codes” tab, scroll down and click the “Recently Renewed? Apply Extension Now” button > https://d.pr/i/OcKpGa

    Thank you kindly

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