Avada Forums Community Forum Critical Error Message – Restore site?

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  • DavidDamsgaard
    Participant
    Post count: 2

    Was working on my website and unlinked a global blog header from the site. (From the plumber avada theme) Afterwards when I went back in to edit my site, I now find this error (copied below) on every part of my website. How can I fix it?

    Is there a way to restore my previous saves of my site before I made the change?

    Error Message
    “There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.”

    Ammar. S
    Keymaster
    Post count: 2253

    Hello David

    This is a general error from WordPress which can be there due to various reasons, I will suggest making a backing up your site and then start troubleshooting the steps below.

    Please perform each item below to see if this fixes your issue. Please do ensure to clear your browser cache and empty the plugin cache if you are using a cache plugin.

    Deactivate all plugins that were not included with our theme
    Remove all custom CSS and check any other customizations that have been performed
    If using child theme, please use default parent theme to see if that fixes it.
    Make sure to clear plugin and browser cache after each step.

    Thank you

    -Ammar

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