Counter Boxes Won't Animate

[lmrhine]

#566436

Hi ,
I have set up everything for my counter boxes and the numbers remain at 0 and do not count up to the number I set. Is there a default that I am missing somewhere?

[Ben2522]

#582196

Hi, I am also having the same issue so I don’t think its you. Did you find a solution? Nothing anywhere on this…
Thanks

[Ben2522]

#582197

this came up in google inspect element errors

Uncaught TypeError: jQuery.waypoints is not a function
at Object.start (avada-fusion-slider.js?ver=1:1)
at jquery.flexslider.js?ver=2.2.2:1
fusion-waypoints.js?ver=1:1 Uncaught TypeError: jQuery.waypoints is not a function
at fusion-waypoints.js?ver=1:1

[Michael]

#582965

Hi @ben2522

Your issue will not be the same. Are you running the Beaver Builder plugin? This error has “Uncaught TypeError: jQuery.waypoints is not a function” has come up before with that 3rd party plugin. If you are not, please diable all 3rd party plugins (excluding Fusion Builder and Fusion Core) and then check your site again

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

Thank you kindly

[Ben2522]

#582966

hi, I only have the plugins enabled that came with the theme. Nothing else. Also I dont have any support coverage as I dont have budget for that.

Thanks anyway.

[Michael]

#583468

Hi @ben2522

Send your info to support@theme-fusion and we will check the site, something else will be at play. Please include reference to this forum thread so that I can identify you.

Thank you kindly

[migtech]

#867521

What was the resolution here? We are experiencing the same thing after a recent Avada update. Would love to resolve ourselves rather than give someone else permission to the site.

Thank you.

[DerPatrick1234]

#867538

I have a similar problem. All animations stopped working with chrome since the last avada update. Every other browser still works.

[XanthosY]

#873010

I have the same problem as well! Any solution to this guys?

[monintimite]

#876814

Hi,
I am experiencing the same issue, on Chrome and Edge, after update to Avada 7.6. Have you solved it?

[brainaid]

#877637

Anybody find a solution for this? It is also in my avada Theme that the counter-boxes stop working after a while and just work normaly when deleting the avada cache…. But this can not be the solution. Anybody have an idea?

[jd2]

#879807

The counters work in live editor but does not work in published pages. This is a basic AVADA theme problem. Can we get a patch?

[lilbubba20]

#882262

One of my sites has started to fail in the counter boxes also. Any fix yet?

[Michael]

#882268

Hi @lilbubba20

You have active support, and our support team does not provide support via the community forum. If you need assistance, please create a support ticket using the link below, and our support team will gladly assist you.

Click Here To Get Avada Support

Thank you kindly

[naeemcoza]

#885851

*bump*

Anyone ever got the solution here? experienced the same after upgrading to Avada 7.8 (was previously on 7.0 i think)

[Author]

Posts