Avada › Forums › Community Forum › Content box bug

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  • Author
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  • pscentre
    Participant
    October 23, 2018 at 12:34 pm
    Post count: 1
    #529449

    Does anyone know how to report a bug?
    I have tried adding content boxes to two of my sites and there seem to be a bug, as the content text is displayed with no spaces (between words, so it’s just a bunch of letters) and there’s a icon in the heading .. that’s not set from anywhere..

    bretai
    Participant
    August 13, 2020 at 2:52 pm
    Post count: 1
    #779925

    Has this been resolved? I am having the same problem.

    adamdagg
    Participant
    December 3, 2020 at 9:26 pm
    Post count: 2
    #825781

    Hi guys,
    The problem for me was that I uploaded my own customized icons and was using them in the content box. Try removing them and using the standard ones or making sure you are using a customized name for the uploaded icons (mine had no name and this may have been causing the issue).

    Good luck!
    Adamdagg

    Ammar. S
    Keymaster
    December 7, 2020 at 10:00 am
    Post count: 2540
    #826648

    Hello @bretai

    We have no such issue with our content box element, can you please send us a support ticket if you are still seeing any issue and our team will get back to you as soon as possible.

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

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