Avada Forums Community Forum Contact Form not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • knotmirai
    Participant
    Post count: 1

    I have a problem with the contact form.
    I can fill and submit the form but there is no email sending to an email I set.

    Have anyone had the same problem?

    This is the link to my contact form.
    https://www.knotmirai.com/contact-me/

    Ammar. S
    Keymaster
    Post count: 2234

    Hello @knotmirai

    Please try changing the email, try using a gmail address and see if that helps, if no email is being sent you might want to look into this particular document post => https://theme-fusion.com/documentation/avada/how-to/how-to-set-up-a-contact-page/#troubleshooting

    This should help you out.

    Thanks

    -Ammar

    Inkslinger
    Participant
    Post count: 1

    Hi there.

    I can’t seem to get the contact page to send emails. I have gone through all troubleshooting docs, as well as video tutorials. I’ve looked at Avada Contact 7, as well as the inbuilt WordPress Contact Form… yet still nothing.

    Please help!

    cmoua
    Participant
    Post count: 3

    try using the easy wp smtp plugin… configure it for your webhost smtp configurations with a username and password, the third tab, you should be able to test if it sends out.

    VideoElements
    Participant
    Post count: 1

    This is the most frustrating Contact Form I’ve ever seen because it simply doesn’t work whatever troubleshooting I did and plugins I’ve had installed.

    Ammar. S
    Keymaster
    Post count: 2234

    Hello @videoElemtns

    The contact form setup is actually pretty easy, our team can guide you with the issues you are facing if you can simply open a support ticket please, also if you are seeing issues with the email receiving, please try using a different email address and also try using SMTP plugin further to see if the emailer is working properly on your host.

    Thanks

    -Ammar

    smx867x
    Participant
    Post count: 1

    Why do I not even see the option “Send to Email” ?

    Ammar. S
    Keymaster
    Post count: 2234

    Hello There

    It has been moved to Notification Tab, please read more about this here => https://theme-fusion.com/documentation/avada/forms/avada-form-options/#notifications

    Thanks

    -Ammar

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.