Home Forums Community Forum Cant import avada prebuilt websites

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  • Jiksen90
    Participant
    Post count: 6

    Hello.

    Tried all day for around 11-12 hours now to get avada prebuild websites imported correctly in WP.
    Made all the required requriments changes in my host/server panel.

    Took a copy from avadas system check on my WP:
    ### Avada Versions ###

    Current Version: 7.2.1
    Previous Version: No previous versions could be detected

    ### WordPress Environment ###

    Home URL: http://www.opplevvennesla.no
    Site URL: https://www.opplevvennesla.no
    WP Content Path: /home/O/opplevvenneslano/www/wp-content
    WP Path: /home/O/opplevvenneslano/www/
    WP Version: 5.6
    WP Multisite: –
    PHP Memory Limit: 256 MB
    WP Debug Mode: ✔
    Language: en

    ### Server Environment ###

    Server Info: Apache/2.4.6 () OpenSSL/1.0.2k-fips
    PHP Version: 7.3.20
    PHP Post Max Size: 32 MB
    PHP Time Limit: 360
    PHP Max Input Vars: 1500
    ZipArchive: ✔
    MySQL Version: 5.7.23
    Max Upload Size: 32 MB
    DOMDocument: ✔
    WP Remote Get: ✔
    WP Remote Post: ✔
    GD Library: bundled (2.1.0 compatible)

    ### Active Plugins (6) ###

    Contact Form 7: by Takayuki Miyoshi
    Avada Builder: by ThemeFusion
    Avada Core: by ThemeFusion
    Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded
    Slider Revolution: by ThemePunch
    WP File Manager: by mndpsingh287

    ### Avada Changelog ###

    When I am trying to import a website it says “import failed” check your PHP settings and make changes. But I have!
    Searched youtube for hours for trying to correct this but cant find any wrongs… says I need to make changes in “reds” but all are green/black and checked out.

    Anyone? Kind regards from Norway

    44jax44
    Participant
    Post count: 14

    I have the same issue, there was some red PHP values but now all is green and it’s still giving me issues

    44jax44
    Participant
    Post count: 14

    Just to update my findings, I was able to import many demos from the list but few gave me the PHP check error, these were Avada classic, Avada Influencer, and Avada Fitness. I didn’t check every single one of the demos but apparently the issue is per demo related

    Ammar. S
    Keymaster
    Post count: 1799

    Hello @Jiksen

    Have you tried using our alternate method for demo import, you can check it out here => https://theme-fusion.com/documentation/avada/prebuilt-websites/alternate-import-method/

    Also, if the issue persists, please note that you have valid support with our team and we will gladly assist you with this further.

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

    Jiksen90
    Participant
    Post count: 6

    Hello Ammar.

    I have used alternativ method for importing website “agency” this was a mess after it said I needed to log back inn with “admin” “admin” … look at my screenshot. Now I cant change password, log into my wordpress or do nothing.

    WHen I click admin nothing happens, and site is broken just look at the script.

    Wordpress

    Ammar. S
    Keymaster
    Post count: 1799

    Hello @Jiksen90

    Please open a support ticket and our team will get this issue resolved, you have a valid support and should be able to open a support ticket without any issues.

    Click Here To Create An Account & Get Avada Support

    Thanks

    -Ammar

    Jiksen90
    Participant
    Post count: 6

    I have submitted a reply on the ticket I have made before with issue of importing files.
    But hard when you have to wait several hours up to 1-2 days before getting answers for every problem that comes with it :/

    Kind regards Joachim

    Ammar. S
    Keymaster
    Post count: 1799

    Hello @Jiksen90

    Our response time is never 1 to 2 days on weekdays, currently its well under couple of hours, I have checked your ticket and I have found that its already been resolved 🙂

    Thanks

    -Ammar

    edkin
    Participant
    Post count: 1

    I have the same issue

    Ammar. S
    Keymaster
    Post count: 1799

    Hello @edkin

    You have a valid support so please do open a support ticket with us.

    Click Here to Get Avada Support

    Looking forward to assist you 🙂

    Thanks

    -Ammar

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